Category Archives: Press Releases
Leading web hosting provider JaguarPC is now hiring representatives for customer service and technical support positions.
Fulshear, TX (PRESS RELEASE) May 2, 2012 – JaguarPC, a provider of web hosting services including shared web hosting, virtual private server hosting (VPS hosting), and dedicated server hosting plans, announced today that it is accepting applications for new Technical Support Representative and Customer Service Representative positions. This latest recruitment drive is a direct response to the continued growth and popularity of JaguarPC’s competitive web hosting services, as well as the company’s determination to keep service standards high.
“JaguarPC continues to be a leading web host, with great web hosting services ranging from affordable shared hosting plans to professional VPS hosting solutions,” says Greg Landis, CEO at JaguarPC. “Our success is the result of consistently excellent hardware performance, along with dependable customer support. To deliver both of those things, we rely on the great people at the heart of our business. To maintain the standards of service that JaguarPC has become known for, we need more people to join our team.”
Representing a significant investment in the continued growth of the company, JaguarPC’s recruitment of technical support representatives will help to ensure that the hardware and software customers rely on works efficiently. The key responsibilities of this role include proactive server monitoring to guarantee stability and reliability across every web hosting plan, migrating new customers to JaguarPC’s range of hosting solutions, and providing technical support to customers in need of assistance.
Applicants are expected to have an in-depth understanding of how web hosting services work, with experience in installing and using Apache, MySQL, Exim, cPanel & WHM, and Linux. In addition, knowledge of shell scripting and the software required to deploy VPS hosting plans would be an advantage to applicants looking to work for a fast-growing web hosting company. Additionally, JaguarPC is determined to find new team members who can combine their technical expertise with the ability to deliver this insight as excellent customer service to web hosting customers around the world.
“Essentially, our technical support representatives carry out routine administration on servers, as well as more complex, technical tasks as specific situations dictate,” says Landis. “The people we recruit will be the people who really know web hosting servers inside-out and are willing to learn additional skills under the guidance of other team members. But hardware performance and software configuration is only one-half of JaguarPC’s offerings, and that is why it is important that our technical team can also work with customers to keep support standards high.”
Over the years, JaguarPC has become renowned for its customer support and service capabilities, offering help, advice, and assistance, 24/7/365. Whether customers have a technical issue or questions surrounding billing, it is important that the right help is always on-hand. Rather than letting the increased demand from new customers stretch the existing customer service team, JaguarPC plans to employ additional customer service representatives to work with web hosting users, whatever the nature of their inquiry. It is through this combination of the right technical staff and the best customer service staff that JaguarPC is able to provide customers with the service that they deserve.
“Servers, hardware, and software are all important things, but it’s the people that really make JaguarPC special,” says Landis. “This includes our customers and our team. We believe that if we have the best staff, and the happiest staff, we will have the best web hosting services and the happiest customers in the industry. We are determined to find the best people for these new positions at JaguarPC and reward them with competitive compensation, paid vacation, as well as reward programs and bonuses.”
As JaguarPC continues to grow in popularity, the regular expansion of the JaguarPC team is an essential element of maintaining good service. By intelligently recruiting the best technical experts alongside the best customer service staff, JaguarPC is investing its resources and finances where they matter most to the most important people of all – its customers.
To learn about and apply to JaguarPC’s Technical Support Representative and Customer Service Representative positions, visit http://www.jaguarpc.com/careers.
JaguarPC, a market leader in web hosting, launches a range of improved Virtual Private Server (VPS) hosting plans with increases to disk space, RAM, and bandwidth available to existing customers immediately as a free upgrade to their account. Existing customers will be upgraded before the new plan is offered to the public. The new VPS hosting plans add to JaguarPC’s ongoing growth and development with the addition of more powerful VPS hosting services and a newly expanded US-based support team to assist customers 24/7/365 with questions and issues on web hosting and VPS hosting solutions.
“Since the initial launch of our VPS hosting services, we have seen rapid growth in demand for virtualized hosting, with clients approaching us daily to take advantage of the affordable VPS hosting packages we offer,” says Greg Landis, Founder and CEO at JaguarPC. “However, the web hosting industry changes at an incredible pace so we are always committed to improving the hosting services we provide on an ongoing basis. Our new range of VPS hosting plans ensures that we remain trendsetters within the web hosting industry, first upgrading our existing customers to the new specification free of charge, and then offering new customers the best VPS hosting services available on the market.”
Virtual Private Servers offer the control and flexibility of a dedicated server, without the overhead associated with dedicated servers. Accounts are hosted on the same physical machine, but with dedicated resources in a secure partition of the system. In addition to guaranteeing hardware power in terms of RAM and processor speed, a VPS solution also allows customers to effectively manage their own server with maximum control and independence. With more than 13 years experience in the web hosting business, JaguarPC has firmly established itself as a reliable provider of powerful Linux VPS hosting and Windows VPS hosting services for businesses of all sizes. JaguarPC has proactively upgraded all existing VPS customer accounts and are proud to offer an unrivalled 3000GB bandwidth, as well as dramatic increases to disk space and RAM on all subsequent VPS hosting accounts.
“At JaguarPC, we have always understood the importance of VPS hosting plans as part of our hosting services,” says Landis. “VPS technology allows customers to experience the control of a dedicated server, but at a much lower price point than a physical dedicated machine. Our customers are looking for maximized hardware performance without having to make the leap to a dedicated server. JaguarPC customers told us what services they want and we listened.”
JaguarPC’s ongoing relationship with customers enables the VPS hosting company to accurately evaluate their hosting plans regularly and modify VPS hosting packages to accommodate customers’ needs. Opening the lines of communication even further, JaguarPC has recently expanded its team of US-based support technicians, enabling the VPS hosting company to offer 24/7 US-based telephone support as standard on all packages. JaguarPC’s renewed commitment to US-based support services, alongside ticket support, live chat, and email, ensures that JaguarPC is always communicating with customers, ready to answer questions, and resolve issues quickly.
“New services just would not be possible without the ongoing trust and business from our current clients,” says Landis. “It is common in the web hosting industry to promote plans to attract new customers, but we really wanted to do something special as a way of saying thank you to our existing customers. Our philosophy has always been to give our customers what they need to be successful regardless of their size. Our new VPS hosting plans and US-based support team seems like the ideal way to show our appreciation for hosting with JaguarPC.”
With the introduction of these new and improved VPS hosting services and increased resources to create a US-based support team large enough to handle the vast majority of customer issues, JaguarPC has managed to launch a product that entices new customers and satisfies long-term clients alike. Ultimately, the VPS hosting company’s customer appreciation is what truly sets them apart from other web hosts and allows JaguarPC to constantly implement new service offerings and improvements. New and existing customers are encouraged to visit jaguarpc.com to learn more about JaguarPC’s new VPS hosting plans and increased US-based support.
Established in 1998, JaguarPC is one of the world’s most trusted and experienced hosting companies. JaguarPC delivers superior service to clients through its cost-effective, high-value services model. JaguarPC provides hosting support to business and personal clients from across the globe including the world’s leading companies and governments in many countries. JaguarPC has over ten years of experience in the hosting industry and has a growth rate of over 95% year after year. JaguarPC has recently expanded their competitive service range and pledged ongoing commitment to outstanding support with the expansion of its US based technical support staff available via phone, email, chat, or ticket 24/7/365. For immediate support, call (888) 551-3050 or use the convenient support ticket system at http://www.jaguarpc.com/clients.
In case you missed it, here’s a copy of the email we sent all our customers last week:
FREE UPGRADES! Hopefully I have your attention! All VPS clients have been contacted by now and all their accounts upgraded. We have been preparing for over a year to launch very new aggressive plans while boosting support initiatives to keep well ahead of growth. The result is our new plans on reseller plans, vps, and will begin working to move semi-dedicated to a cloud. All existing clients we upgraded to new plans while keeping their previous prices. Taking all VPS accounts to 3000gb bandwidth each, massive RAM increases, and storage increases. The new VPS plans are listed on our site at http://www.jaguarpc.com/vps-hosting/
All dedicated clients current and new alike now have 10,000GB Bandwidth per server. Enjoy!
We are doing the upgrades to all plans but its a very long and tedious process to do properly. This will span many months and we will keep everyone updated as we complete another set, currently resellers. In the meantime we appreciate the positive reviews around the globe and encourage more use of the affiliate system. 100% of each sell you send!
Thanks again for your loyalty and business!
Please join us in our community forums!
Did you know?
JaguarPC pays out thousands of dollars worth of referral credits each month! Start referring friends, family, co-workers, and your own site visitors by starting your own referral campaign right inside the client dashboard.
To login to the client dashboard please use the following address:
Leading web hosting company adds 24/7 telephone support and improves response times for all web hosting clients.
Houston, TX (PRESS RELEASE) Sept. 27, 2010 – JaguarPC, a leading VPS hosting, cPanel hosting, and dedicated hosting company, announced today a stronger customer support and response team with more support staff and increased availability 24/7 telephone support and sales. The increased telephone support is accompanied by a more streamlined workflow system for support technicians, making response times to client questions and requests even faster.
“At JaguarPC, we constantly upgrade our hardware and services and since comprehensive support is one of our top priorities, we want to extend our telephone support and sales to 24/7 access for all JaguarPC web hosting clients,” says Greg Landis, Founder and CEO at JaguarPC. “Our support staff is always available to help customers with any questions they have and to advise and troubleshoot issues quickly and thoroughly.”
In addition to 24/7 phone support and sales, JaguarPC’s improved support system includes more support staff for faster response times. JaguarPC also provides users with a monitoring system called Fastcat. With Fastcat, customers set their own monitoring from their dashboard and preset what actions they want staff to take when alerted by the monitoring system.(more…)
Leading web hosting company provides more server control with economical virtual private server hosting.
Fulshear, TX (PRESS RELEASE) August 11, 2010 – JaguarPC, a leading web hosting company, announced today how its virtual private server hosting plans are giving small and medium sized businesses more server control to maximize website performance while enhancing security. Website owners can choose the operating system, software, and applications most suited to their needs while experiencing faster performance with JaguarPC’s VPS web hosting.
“As one of the first VPS hosting providers since 2002, JaguarPC VPS hosting customers have and continue to receive a first-class web hosting experience. JaguarPC VPS hosting eliminates slow loading times and buffering delays that typically cause frustration with other web hosting providers,” says Greg Landis, Founder and CEO at JaguarPC. “Our VPS hosting customers have more options, more control, and even greater security and server performance with all VPS hosting plans at JaguarPC.”
JaguarPC VPS web hosting provides each website with its own server resources, allowing each website to be unaffected by the activities of other websites. Designated server resources and choice of operating system and software are key components that drastically enhance website and application performance when using JaguarPC VPS web hosting services. JaguarPC maintains constant uptime and fast loading times with all VPS hosting plans through its state-of-the-art technology and infrastructure.
“JaguarPC’s VPS hosting, available with dedicated server resources, gives our customers freedom to grow their business rapidly without having to worry about exceeding the limits of their hosting plan and provides more flexibility including burstable RAM at 1-4GB and diskspace starting at 15GB,” says Landis. “Root access and full management services are also available with all JaguarPC VPS hosting so customers receive more control and security with their VPS hosting plan.”
JaguarPC VPS hosting customers can run their applications and websites on their own operating systems as JaguarPC virtual private servers are isolated from other websites utilizing the same physical server. JaguarPC also protects customer data in secure data centers with 24-hour monitoring and emergency backup systems in place.
“You can’t run a business without your essential data on customers and website activity –JaguarPC is committed to supporting and protecting that data in every way,” says Landis. “With flexible server configuration options, all JaguarPC VPS hosting services add an extra layer of protection so you can leave the security up to us while you focus on what you do best.”
JaguarPC’s virtual private server hosting offers more security than shared web hosting. All VPS hosting accounts are fully managed with free reboots, 24/7/365 remote hands, server updates as requested, compromised server recovery, server monitoring, security assessments, rootkit hunter installation, and other enhanced VPS hosting security features.
Business owners, organizations, and website owners interested in more powerful, reliable, and flexible VPS hosting to help their business grow, are encouraged to visit jaguarpc.com. JaguarPC offers fully managed VPS hosting, Linux VPS hosting, Windows VPS hosting and VPS reseller hosting backed by a team of hosting industry experts with 24-7-365 technical support.
JaguarPC, an industry-leading provider of end-to-end web hosting services, today announced that the web site building software tool RVSiteBuilder Pro will be available with all shared and reseller hosting packages.
RVSiteBuilder Pro is a hosted web site building software application that features an intuitive WYSIWYG (what you see is what you get) user interface and a large library of ready-made templates that allow users to create a professional looking web site in literally minutes. A wide selection of themes allow users to create a web site for almost any purpose, whether it be a blog, photo gallery or a web presence for a small business.
RVSiteBuilder Pro enables users to build much more than plain vanilla web sites. Several new features can be conveniently integrated into a web site through a point and click interface, including photos albums, hit counters, guest books, blogs and FAQ guides. There is also a supply of free media such as commonly used banners, buttons and icons, along with a library of images.
“JaguarPC is always looking for a way to add value to our hosting offerings,” stated Greg Landis, CEO of JaguarPC. “RVSiteBuilder Pro is an easy-to-use software application that anybody without technical experience can use to build an attractive, professional looking web site. This is the essence of value and we are providing it free to our shared and reseller hosting customers. It is further proof that JaguarPC is committed to enabling customers to realize their full potential on the Internet.”
RVSiteBuilder Pro recently released an updated version of its software (version 3.0), adding an updated navigation system, a new blogging application, database capabilities and improvements to the Ajax-enabled user interface. A total of 16 new templates have been added to the library in this newest release. RVSiteBuilder Pro has a library of 646 templates.
For more advanced users, there is an online Flash editor and users can also download templates, customize them and then re-upload them for future use.
RVSiteBuilder Pro supports all major web browsers and operating systems. It is available in multiple languages, allowing customers around the world to build a web site in the language they are most comfortable with. Languages supported include English, French, German, Italian, Spanish, Brazilian-Portuguese, Finnish, Norwegian, Turkish, Portuguese, Romanian, Russian and Slovak.
JaguarPC, a leading provider of end-to-end web hosting solutions for over a decade, today announced the launch of its new comprehensive rewards program for JaguarPC customers to earn points towards rewards such as service credit, free hosting, upgrades and more.
“JagRewards” consists of a points-based client loyalty rewards program with various points for different actions. No expiration dates on JagRewards points means customers can redeem points for a variety of benefits including free product and service upgrades.
One of the most attractive features of JagRewards is the retroactive application of points for existing customers, which rewards long-time loyal customers of JaguarPC. The retroactive feature is automatically applied to all JaguarPC clients. Long-time customers of JaguarPC will be pleasantly surprised to find pre-populated balances in their rewards account based on the bills paid and time with JaguarPC through the years.
JagRewards awards points based on criteria such as length of time with JaguarPC, services and plans purchased, payment history and referring new customers. Some sample reward points include:
-2,500 points for signing up with JagRewards -2,500 for each referral
-1 point for each dollar spent
-250 points for each month you do not require support -50 points per month as an active client
Points can be redeemed for extra services and features on their accounts or credits for outstanding bills. Some examples include service credit, free hosting and hosting upgrades.
“JagRewards is all about thanking our loyal customers and having fun while doing it,” says Greg Landis, president of JaguarPC. “It’s an opportunity for users of JaguarPC to experience the solid reliability and dedicated service we offer while making and saving money at the same time. It’s a win-win situation, and we’ll be looking to constantly evolve the program based on feedback we receive.”
To learn more and sign up for JagRewards, please visit www.jaguarpc.com/services/rewards.php.
JaguarPC, based in Houston Texas, provides high-quality Internet hosting solutions to small and medium-sized businesses, government agencies, prominent individuals and non-profit organizations worldwide. JaguarPC’s core portfolio comprises information technology and business hosting services, as well as programming services. JaguarPC’s complementary subsidiary business is Devpond software, a web software company. JaguarPC is owned by Landis Holdings Inc., which also includes WowVPS!, ResellerZoom and HostingZoom. Learn more at www.JaguarPC.com
“911 Executive Escalation Service” and new Continuous Data Protection add-on “DataLockBox” bring peace of mind in demanding times
HOUSTON, TX. October 22, 2008 – JaguarPC, a leading provider of end-to-end web hosting solutions for over a decade, today announced the launch of two new services focused on enhancing customer experience and satisfaction. For companies requiring immediate issue resolution, JaguarPC is offering 911 Executive Escalation Service (911 EES) which provides direct access to the company executives. Customers can also directly access DataLockBox powered by R1Soft’s Continuous Data Protection (CDP) backup for only $2.50 a month.
911 EES is a premium offering with a dedicated toll free number which directly connects clients of the service with top executives in JaguarPC’s management team. It provides the ultimate peace of mind for businesses where 100% uptime is an absolute necessity. 911 EES is the failsafe to bypass JaguarPC’s multiple customer service options in the event immediate resolution is required for clients with intensive resource requirements.
“Serving the customer is in our DNA, and the new 911 Executive Escalation Service is an extension of this philosophy,” say Greg Landis, President of JaguarPC. “Every member of our executive team is customer service personnel first and foremost, including me. This new service guarantees that enterprises which demand high availability will always have immediate resolution.”
DataLockBox is available for all JaguarPC clients on shared, reseller, VPS and dedicated/colocation hosting plans. Clients can access the add-on inside their control panel and choose to restore files 24×7 off the actual backups from JaguarPC. For dedicated hosting clients currently subscribed to R1Soft backups, DataLockBox gives them the ability to manage their backups online, set intervals and restore points.
“With the current economy stuck in a slowdown, we’ve made it our top priority to focus on ways to help our customers succeed,” continues Landis. “These two new service offerings are the beginning of many more to come which will enhance our user experience. At JaguarPC we’ve made a strategic decision to focus on continual improvement of internal processes and customer service initiatives. Both 911 EES and DataLockBox help reduce areas of stress for our clients so they can focus on addressing their core business challenges.”
JaguarPC also offers high availability hosting for semi-dedicated or reseller hosting, with custom failover add-on option for added comfort and security. Certified failover experts are available around the clock. Combined with 911 EES and DataLockBox, customers can rest knowing their web sites are in good hands.
JaguarPC, based in Houston Texas, provides high-quality Internet hosting solutions to small and medium-sized businesses, government agencies, prominent individuals and non-profit organizations worldwide. JaguarPC’s core portfolio comprises information technology and business hosting services, as well as programming services. JaguarPC’s complementary subsidiary business is Devpond software, a web software company. JaguarPC is owned by Landis Holdings Inc., which also includes WowVPS!, ResellerZoom and HostingZoom. Learn more at www.JaguarPC.com.
Offering businesses virtual private servers as a comparable option to dedicated hosting looks to drive down cost and reduce power consumption of hosting datacenters
HOUSTON, TX. July 16, 2008 – WowVPS! web hosting, providers of virtual private server (VPS) hosting services and a subsidiary of Landis Holdings Inc., today announced a new promotion of 25% off all “Xen” hosting plans starting from only $10.45 per month. Besides reducing ongoing operating costs for companies during tough economic times, shifting usage from dedicated servers to virtual private servers can reduce overall required power consumption.
“Socially responsible web hosting involves making choices that meet a company’s hosting needs while minimizing the impact on the environment,” says Greg Landis, president of WowVPS!. “While the focus has been mainly on new technologies to reduce power consumption, sometimes the simplest answer is selecting the right hosting plan. Our VPS hosting plans offers businesses an attractive option of improved flexibility of dedicated hosting at prices much lower than full dedicated packages.”
WowVPS! utilizes the latest version of VSControl virtualization software from Devpond, another subsidiary of Landis Holdings. VSControl software was developed in-house and eliminates the software cost which often leads to increased VPS hosting prices. WowVPS! offers plans with higher specs than any other VPS provider while maintaining 100% uptime.
WowVPS! starts with the “Xen Awakening” entry level plan, regularly priced at $13.95 per month but on special for only $10.45 per month, and includes:
- 12 GB disk space
- 200 GB bandwidth
- 192 MB or RAM
- Unlimited domains
- Free 3 VPS IP addresses
All WowVPS! “Xen” hosting plans include:
- Full VPS root access
- RAID 10 disk storage
- Guaranteed RAM
- Premium bandwidth
- Multi-core, multi-processor CPUs
- VSControl software
- No oversold resources
- Choice of Linux OS
- No contract obligation; cancel any time
- Online server and service restarts
The new WowVPS! web site includes a community forum, a blog, user-friendly control panel and the NixCore client management software.
To learn more about the 25% off special, visit www.wowvps.com/xen_vps_hosting.php.
WowVPS!, based in Houston Texas, provides high-quality Internet hosting solutions to small and medium-sized businesses, government agencies, prominent individuals and non-profit organizations worldwide. WowVPS’s core portfolio comprises information technology and business hosting services, as well as programming services.
HOUSTON, TX. April 4, 2008 – JaguarPC, a leading provider of end-to-end web hosting solutions for over a decade, today announced the “Endless Disk Space” promotion that gives clients continuous free upgrades as needed when they reach 80% capacity. Shared hosting clients begin with 50 GB of disk space and semi-dedicated hosting clients start with 100 GB. As soon as 80% capacity is reached, customers can instantly add more with one click from the control panel. When their new capacity approaches 80%, once again they can increase their disk space.
In contrast to misleading industry promotions with unlimited or grossly inflated resources with their hosting packages and bury the conditions for account termination in small-print terms of service, the JaguarPC promotion is straightforward and meant to bring transparency to the battle of disk space.
“The industry has gotten a bit crazy recently with ridiculous numbers being thrown around and hosts knowing full well they wouldn’t be able to handle the load if all their customers took them up on the offer,” says Greg Landis, president of JaguarPC. “We stepped back and asked ourselves what is the right thing to do for our customers? Why don’t we give them peace of mind without making these over the top promises? In essence, Endless Disk Space simply means you will have capacity that always grows with your needs.”
JaguarPC’s new web site includes a community forum, updated web hosting and company blog, user-friendly control panel and the nixcore client management software.
In addition, JaguarPC has made a number of changes:
- Semi-dedicated accounts now have a failover hosting option to provide greater redundancy and peace of mind
- New dedicated server plans have been rolled out
- All reseller plans have had their disk space and bandwidth doubled while keeping the same prices, retroactive for all existing clients
For more information about Endless Disk Space, go to www.jaguarpc.com/shared-hosting.
JaguarPC, based in Houston Texas, provides high-quality Internet hosting solutions to small and medium-sized businesses, government agencies, prominent individuals and non-profit organizations worldwide. JaguarPC’s core portfolio comprises information technology and business hosting services, as well as programming services. JaguarPC’s complementary subsidiary business is Devpond software, a web software company. Learn more at www.JaguarPC.com.
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